Terms & Conditions

Last updated: 18 October 2026

These terms are the agreement between you and Property64 (“Property64”, “we”, “us”) for the website property64.com and the accounts, listings, messages, and payments on it. Our office is located at Shyamoli, Dhaka.

Create an account, post a listing, contact someone, post a Smart Request, or pay a fee, and you agree to these terms and to the Privacy Policy. If you do not agree, do not use the site.

1. What Property64 is

Property64 is a classifieds site for property in Bangladesh. People publish ads for homes, flats, land, shops, and businesses, for sale or for rent. Other people search those ads and contact the person who posted them.

Property64 provides the page, the account, the inbox, and a way to pay our own fees. We are not the seller, the landlord, the buyer, the tenant, or the broker in your deal. We do not own the properties on the site. We do not visit them, value them, or check the papers. We do not hold booking money, deposits, or rent for members. We are not a party to any agreement two members make with each other.

A listing, a chat, a phone call, or a “sold” or “rented” label is not a confirmation from us that a deal happened, or that it happened at the price on the page.

2. Who may use the site

The site is for property in Bangladesh. You may use it for a genuine enquiry or a genuine listing. Students under 18 may use Property64 and may rent, including a hostel seat or a room. Where a parent or legal guardian must sign a tenancy or make a payment, that guardian should be the person who signs and pays. Property64 is not that guardian, and we are not a party to the tenancy.

One person, one account. The name, email, and mobile number on the account must be accurate. If you post for a company, an agency, or an owner, you must have their authority to do it. The role you pick (property owner, property delegate, agent, agency, real estate company, or developer) must be true.

You are responsible for everyone who uses your login.

3. Your account

You can register with an email or a mobile number and a password, or with Google. We may ask you to confirm the email or the number with a code before the account is fully open.

Keep the password to yourself. Tell us through the Support page if you think someone else is using the account.

You can edit your profile, including your phone and WhatsApp. The number on your live ads follows the number on your account.

We may suspend or close an account that breaks these terms, that we reasonably believe is being used for fraud, or that we are required to close. If the account has a paid order, we keep the invoice and suspend the account. If it has never paid, we may delete it. There is no button to delete your own account. Ask us through Support.

4. Listings/Properties

You may post a property you are allowed to advertise. You are responsible for the title, the description, the price, the photos, the video, the address, and every other field.

What you should stand behind:

• The property exists, and the details are true as far as you know.
• The photos are of that property. You have the right to publish them.
• The price, deposit, size, and availability are not invented to draw calls.
• A street address you type will be public. A face, a number plate, or a house number in a photo will be public.
• A hostel or seat marked for men or for women is described honestly.
• Figures you add to a business ad (sales, expenses, profit) are figures you are prepared to stand behind.

Ads go to moderation before they go live. We may approve an ad, ask you to change it, reject it, or take it offline later. If we ask for changes, you can correct the ad and send it back without paying the listing fee again. If we reject it or take it down because it breaks these terms, the fee is not returned.

An ad stays up for the life we show you, then it expires. You can renew it if renewal is open. You can edit it, mark it sold or rented, or take it down from your dashboard. After it expires, or after it is sold or rented, we may delete it once the grace period on the site has passed. Marking an ad sold or rented closes the contact buttons.

We do not promise that an approved ad will stay at a particular place in search, or that it will receive calls.

5. Contacting someone

Guests see a masked phone number. A logged-in member can reveal the number, open WhatsApp, or start a chat on Property64 about that listing. By posting an ad, you agree that logged-in members may see your phone and WhatsApp this way, and may message you.

By revealing a number or starting a chat, you agree to use it only to enquire about that listing. Harvesting numbers, scraping the site, or using a revealed number for unrelated marketing is not allowed.

WhatsApp then runs in WhatsApp, under WhatsApp’s own terms. We do not host that chat.

What you say on a call or in a chat is between you and the other person. Check the property, the person, and the papers yourself before you pay anyone a deposit, a booking amount, or a price. Property64 will not reverse a payment you chose to send to another member.

6. Smart Requests

A Smart Request is a public description of what you want: sale or rent, type, areas, budget, and related details. Matching sellers see your first name, your profile photo, and that description beside the ad that matched. They do not see your phone or WhatsApp until they unlock the request. Unlocking can be free or a fee in taka.

By posting a request, you agree to that. A seller who unlocks your details may call you. We do not promise that a match is suitable, that the seller’s ad is accurate, or that a conversation will become a deal.

A seller who pays to unlock a lead is paying for the contact details of a matching request. The fee is for that disclosure. It is not a fee for a completed sale or a completed tenancy.

7. Forum/Community

The community forum is public. Posts, comments, and photos appear with your name. Keep it about property. We may hide or remove a post, and we may require approval before a post is visible.

A report (spam, misleading information, suspected fraud, inappropriate content, a duplicate, or another reason) lets a moderator look. Sending a report does not by itself take an ad down.

8. Fees and the payment gateway

Searching the site and contacting a member does not cost the searcher a fee to Property64.

We may charge the person who posts, in taka, for:

• publishing a listing, where a listing fee applies
• renewing a listing
• a promotion: Featured, Top, Bump Up, Urgent, or Spotlight Member
• unlocking a Smart Request

Some of these can be free. The price you will pay is the price shown before you confirm. Prices can change for the next purchase. A price already paid is the price of that order.

Payment is taken by SSLCommerz, a third-party payment gateway. You pay on their page, under their terms. They process cards, mobile banking, and net banking. We do not see or store your card number, CVV, or mobile-banking PIN. We keep the order: what you bought, the amount, the status, the time, and the transaction reference they send us.

A paid order can be downloaded as an invoice from your account. Until SSLCommerz confirms the payment, the order is unpaid and the feature is not activated.

9. Refunds

Fees paid to Property64 are not refundable.

We will put right a payment that went wrong in the transaction itself. That means:

• your account was charged twice for the same order
• money left your account, the gateway confirms the payment, and we never activated the listing, renewal, promotion, or lead unlock you paid for
• you were charged an amount other than the price shown at checkout, because of a fault in our checkout or at the gateway

Tell us through Support, with the order number, as soon as you notice. We will either activate what you paid for or return the amount that was taken in error. A return goes back by the same route the gateway allows. How long the bank or the mobile wallet takes is outside our control.

Nothing else is a faulty transaction. We do not refund because:

• you changed your mind
• the ad received fewer calls than you hoped
• a promotion ran, and you wanted a different result
• you marked the property sold or rented, or you took the ad down
• the ad expired
• we rejected the ad, asked for changes, or took it down because it broke these terms
• a lead you unlocked did not answer, or did not buy or rent
• you sent money to another member and the property deal failed
• you closed your account, or we suspended it for a breach

If SSLCommerz reverses a payment, we may switch off the feature that payment was for.

10. Promotions

Featured, Top, Bump Up, Urgent, and Spotlight Member are visibility products for the number of days you buy. They are not a promise of enquiries, viewings, or a sale. The days run from the time we activate the promotion. Unused days are not refunded if you sell the property, remove the ad, or we take the ad down under these terms.

11. Deals between members

Any price, rent, deposit, booking money, advance, or other payment between a buyer and a seller, or a tenant and a landlord, is their transaction. Property64 does not take it, hold it, or guarantee it.

We are not liable for:

• a property that is not as described
• a person who does not own what they advertised, or who had no authority to advertise it
• forged or missing papers, including a deed, mutation, or approval
• a deposit or a price you paid to another member
• a member who stops replying, changes the price, or refuses to complete
• a viewing, a meeting, or anything that happens off the site
• a loss that follows from relying on a listing, a chat, a forum post, or a Smart Request

You deal with other members at your own risk. Take your own legal, technical, and financial advice before you sign or pay.

12. What you agree not to do

You will not:

• post a false, misleading, or duplicate listing
• post a property you have no right to advertise
• use another person’s name, photo, or phone
• collect phone numbers or emails from the site to build a list
• send spam, or use the chat for anything other than that listing
• probe, scrape, or overload the site, or try to get into another account
• post anything unlawful, hateful, or sexually exploitative
• claim that Property64 has checked, approved, or guaranteed your property

13. What we may do

We may refuse a listing, edit a category or a location so the ad sits in the right place, take an ad offline, close a chat, remove a forum post, limit how many numbers an account can reveal, and suspend or close an account. We may do this without advance notice where we are dealing with fraud, a legal demand, or a risk to other members.

We may review listings, reports, and messages when we are looking into a complaint, a breach, or a legal request.

The site can be interrupted for maintenance, a fault, or a cause outside our control. We do not promise uninterrupted access.

14. Your content

You keep ownership of what you post. You give Property64 a non-exclusive right to host, display, reproduce, and adapt it as needed to run the site, including in search results, on your public profile, and in a backup. This right lasts for as long as the content is on the site, and for a reasonable wind-down after you remove it. You promise that you have the rights you need to give us that permission, including in your photos.

15. Disclaimers

The site and the listings on it are provided as they are. To the fullest extent Bangladesh law allows, we disclaim warranties of accuracy, availability, fitness for a particular property search, and quiet possession of any property you find here.

Moderation is a check against obvious abuse. Approval is not a certificate of title, a valuation, or a statement that the member is honest.

16. Limit of our liability

To the fullest extent Bangladesh law allows, Property64 is not liable for any loss arising out of a transaction, conversation, or meeting between members. That includes lost deposits, lost rent, lost profits, a failed purchase, a failed tenancy, and indirect or consequential loss.

Where a claim is about the service we ourselves sold you (a listing fee, a renewal, a promotion, or a lead unlock), and the law allows us to cap it, our total liability to you is limited to the amount you paid Property64 for that order. If you paid nothing, our liability for that claim is limited to zero.

We do not limit liability that Bangladesh law does not allow us to limit, including liability for fraud that we ourselves commit.

17. You cover us

If a claim is made against Property64 because of your listing, your photos, your messages, your Smart Request, your property deal, or your breach of these terms, you will cover our losses, costs, and reasonable legal fees, except to the extent the claim was caused by our own fraud or by a fault in a fee we charged you.

18. Ending

You may stop using the site at any time and ask us to close the account. Fees already paid are still governed by the refund section. Sections that by their nature should survive (deals between members, refunds, content already lawfully kept, liability, indemnity, and the law that governs these terms) continue after the account closes.

19. Changes

We may update these terms. The date at the top will change. If a change materially affects fees or the way phone numbers are shared, we will also give notice on the site or by email. If you keep using Property64 after the new date, you accept the updated terms.

20. General

These terms are governed by the laws of Bangladesh. The courts of Bangladesh have jurisdiction.

If one clause is held to be unenforceable, the rest still stand. A delay in enforcing a right is not a waiver of it. These terms, together with the Privacy Policy and the price shown at checkout, are the whole agreement about the service. SSLCommerz’s terms apply to the payment step on their page.

21. Contact

Questions about these terms go through the Support page, or to [email protected]. Include your account email and, for a payment, the order number.